Refund policy
RETURNS, EXCHANGES AND REFUNDS
We offer a 60-day return policy on all unworn and unaltered clothing with the original tags still attached.
Returns for Refund
If you are not satisfied with your purchase, you may return the item within 60 days of the carrier-confirmed delivery date for a full refund of the item amount. Please note that original shipping fees are non-refundable as they are paid directly to the courier. You are responsible for the cost of return shipping if you received the correct item.
Returns for Store Credit
Prefer store credit? We will issue store credit for the full item value. Store credit is valid for up to 1 year from the date of issue.
Exchanges
Want a different size, color, or style? Exchanges are free. Please note that exchanged items are considered final sale.
Conditions
- Items must be in original, new condition with tags attached and in original packaging.
- Items must be free of wear, damage, and odors.
- All custom-made suits and shoes are final sale and cannot be returned.
- Sale and clearance items are eligible for store credit or exchange only.
- Orders over 8 pieces are considered group/studio orders and are eligible for exchange only.
How to Start a Return
Visit our Return Form to initiate your return or exchange. You can also report an issue with your order.
Questions? Email info@mensusa.com or call 1-888-784-8872.
Shipping
We offer free standard shipping on orders over 9 within the continental United States. Expedited shipping options are available at checkout for an additional charge.